Shipping policy

ORDERS

Orders will be processed within 2-5 working days. Unfortunately we do not process or ship orders on weekends or public holidays.

CHANGES TO YOUR ORDER

Kindly check your order before purchasing as amendments or cancellations can’t be made after your order has been made.

PAYMENT

We currently only accept payment via Visa, Master and PayNow.

All payments via Credit Cards are processed through our secure Shopify server.

DELIVERY METHOD

Shipping within Singapore:

• Local Tracked Shipping - $5 flat rate // Free for orders above $120
  Once your order has been processed, delivery to your doorstep will be made by Ninja Van. After receiving your parcel tracking ID, you can track your delivery here.

Your package will arrive 2-3 working days after processing, anytime between 9am-10pm. Please note that if no one is home, your package will be delivered again for 2 more times. If the package is still undelivered after 3 tries, it will be returned to us. Thereafter, customer will have to bear further shipping cost of $5 for package to be delivered again.

 

International Shipping:

Orders will be shipped via Qxpress. Delivery charges are calculated based on flat-rate shipping rates. Delivery is only to destinations listed below.

You can track your parcel here by entering your tracking number.

$12

Malaysia

Indonesia

Korea

$20

Philippines

Thailand

Taiwan

Hong Kong

Australia

$25

China

Macau

Vietnam

Arab Emirates

Turkey

Oman

Qatar

Saudi Arabia

$30

Japan

New Zealand

India

United States

Germany

Denmark

Spain

France

United Kingdom

Greece

Belgium

Austria

Canada

Ireland

Netherland

Norway

Portugal

Sweden

Russia

Italy

Switzerland

For any enquiries, feel free to contact us & we'll get back to you as soon as possible!