Shipping policy
ORDERS
Orders will be processed within 2-5 working days. Unfortunately we do not process or ship orders on weekends or public holidays.
CHANGES TO YOUR ORDER
Kindly check your order before purchasing as amendments or cancellations can’t be made after your order has been made.
PAYMENT
We currently only accept payment via Visa, Master and PayNow.
All payments via Credit Cards are processed through our secure Shopify server.
DELIVERY METHOD
Shipping within Singapore:
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Local Tracked Shipping - $5 flat rate // Free for orders above $120
Once your order has been processed, delivery to your doorstep will be made by Ninja Van. After receiving your parcel tracking ID, you can track your delivery here.
Your package will arrive 2-3 working days after processing, anytime between 9am-10pm. Please note that if no one is home, your package will be delivered again for 2 more times. If the package is still undelivered after 3 tries, it will be returned to us. Thereafter, customer will have to bear further shipping cost of $5 for package to be delivered again.
International Shipping:
Orders will be shipped via Qxpress. Delivery charges are calculated based on flat-rate shipping rates. Delivery is only to destinations listed below.
You can track your parcel here by entering your tracking number.
$12
Malaysia
Indonesia
Korea
$20
Philippines
Thailand
Taiwan
Hong Kong
Australia
$25
China
Macau
Vietnam
Arab Emirates
Turkey
Oman
Qatar
Saudi Arabia
$30
Japan
New Zealand
India
United States
Germany
Denmark
Spain
France
United Kingdom
Greece
Belgium
Austria
Canada
Ireland
Netherland
Norway
Portugal
Sweden
Russia
Italy
Switzerland
For any enquiries, feel free to contact us & we'll get back to you as soon as possible!